Delayed healthcare is denied healthcare. In Canada, the average wait time for primary or general medical care can extend to multiple hours - a staggering delay that can jeopardize wellness! AIDE is committed to being the path to faster, more efficient care, ensuring that no one has to wait for the help they deserve

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Your Bridge to Timely & Quality Healthcare

Canada’s Healthcare Challenge

Our Mission and Vision

At AIDE Digital Health Services Ltd, our mission is to revolutionize healthcare accessibility in Alberta by providing a seamless, user-friendly platform for booking doctor appointments. We strive to empower patients with easy access to healthcare providers, reducing wait times and enhancing the overall patient experience.Our vision is to create a future where every Albertan has timely access to healthcare services. Through innovative technology, we aim to establish a healthcare ecosystem where booking appointments, accessing medical information, and consulting with doctors is quick, simple, and stress-free, fostering better health outcomes and a healthier community.

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Average Wait Time Increase: Alberta's average walk-in clinic wait time rose to over an hour in 2023, a 30-minute increase from 2022.
National Comparison: Alberta's wait time increase is the second highest in Canada, with Ontario having the largest increase.
Emergency Room Impact: Lack of family doctors is driving more patients to E.R.s, costing the system $300 per low-acuity visit, compared to $30 at walk-in clinics.

Source: Medimap data on walk-in clinic wait times across Canadian provinces over the past several years (graphic credit to Medimap).

Key Insights from Our Survey & Research on Healthcare Access

95% of respondents reported waiting over 1 hour at walk-in clinics.
93% faced appointment delays exceeding 2 weeks.
92% found it difficult to get or change their family doctor.

Our Story: From Struggle to Vision

In 2020, Alwinroy Netto arrived in Canada as an international student at the University of Alberta, excited about the opportunities ahead. But what should have been a time of growth quickly turned into a personal health crisis. Alwinroy began suffering from severe stomach pain, but without a family doctor and limited understanding of the Canadian healthcare system, he found himself lost and overwhelmed.

What followed was a difficult search for care. He faced long wait times, confusing phone calls, and missed classes as he navigated the maze of walk-in clinics. Every attempt to get help felt like an obstacle course. As his condition worsened, Alwinroy’s frustration and fear grew.

The breaking point came when a sudden bleeding episode forced him to the ER. Unable to seek immediate specialist care, Alwinroy sought medical attention in India. After receiving urgent treatment in India, doctors there revealed a terrifying truth: the delays in care could have led to cancer. This was a wake-up call not just for Alwinroy, but for the countless others who face similar struggles.

The reality is stark: over 900,000 international students in Canada are navigating the same barriers to timely care. Long wait times, lack of access to family doctors, and a fragmented system leave many without the care they need when they need it most.

But from this struggle came a vision for change. Alwinroy's personal ordeal inspired the creation of AIDE—an innovative platform designed to empower Canadians and newcomers and break down the barriers that prevent timely access to healthcare. AIDE is more than just a solution; it’s a mission to ensure no one ever has to face the healthcare system alone.